In the context of operations management, a _____ is defined as a set of related activities that transform inputs into outputs, thus adding value.

A. divestment
B. poka-yoke
C. process
D. portfolio


Answer: C

Business

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Automated attendants provide callers with a menu of options from which they can select by pressing a key on their telephone keypad.

Answer the following statement true (T) or false (F)

Business

Retailers have category managers who are empowered to:

A) operate their categories as separate businesses. B) merge with other companies as they see fit. C) make significant investments in international countries. D) relocate their retail locations to meet their satisfaction.

Business

Recreate the income statement and balance sheet by filling in the question marks with formulas. Each statement should be on a separate worksheet. Try to duplicate the formatting exactly. Note that in 2016, 60% of earnings were paid to shareholders as dividends.

On another worksheet, create a statement of cash flows for 2017. Use formulas linked directly to the source on previous worksheets instead of numbers.
Create a common-size income statement and balance sheet for 2017 and 2016. These statements should be created on a separate worksheet with all formulas linked directly to the income statement and balance sheet.

Business

Which of the following is an example of a direct materials efficiency standard?

A) $40 per direct labor hour B) 50 square feet per unit C) $0.95 per square foot D) 6 direct labor hours per unit

Business