Which type of communication is defined as the transmission of wordless cues between people?
a. Oral
b. Nonverbal
c. Written
d. Electronic
b. Nonverbal
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Which of the following statements is true of lighting when creating an appealing store atmosphere?
A. Focusing lights on the store's architecture strategically draws customers through the store. B. A store's lighting generally does not have an impact on customers. C. It captures a mood or feeling that enhances the store's image. D. Good lighting is limited to illumination of a store's space. E. All of these.
A typical senior service desk manager ____.
A. actively promotes the value of the service desk to upper management and the entire company B. monitors day to day performance of SLAs and reports any breeches or near misses C. works with other managers to ensure that technologies are meeting the company's needs D. generates the daily reports that are given to customers and upper management
The section of the report that provides readers with a quick understanding of the purpose, structure, contents, and main idea of the report is considered to be _____
A) identifying information B) the preview C) detailed discussion D) supporting information E) attachments
How do internal and external proposals differ?