Which of the following is a major disadvantage of company-owned service delivery centers?
A) increased financial risk
B) reduced customer satisfaction
C) potential damage to brand name
D) increased non-standardization of services
A
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Physical health, hunger, fatigue, and daily cycles make up your
A) physical variables B) self-concept C) emotional state D) identity
Guarantees are most effective in two situations. The first is when the company or products are not well known and the second is when the product's quality is ________ to competition
A) not known B) different C) inferior D) equivalent E) superior
A(n) ________ center is a revenue center that enhances profitability of the organization through enhancing the productivity of the people of the organization.
A. cost B. enhancement C. profit D. productivity E. deliverance
How can the position of a product in its life cycle be located?
What will be an ideal response?