To be effective, performance standards should be
A. orally stated.
B. general rather than specific.
C. measurable.
D. easy rather than challenging.
Answer: D
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Compensation plans may need to vary depending on the type of salespersons
Which type of salesperson benefits from no ceiling or caps on commissions, overachievement commissions for exceeding quotas, and prize structures that allow multiple winners? A) stars B) core performers C) dogs D) cash cows E) laggards
Which of the following statements about sales jobs is most likely false?
A. Salespeople represent their companies to the outside world. B. Salespeople spend little or no company funds for entertainment. C. Sales jobs require salespeople to exhibit more tact than other professions do. D. Many salespeople work with little or no supervision. E. Many sales jobs require considerable traveling and time spent away from family.
Recommended practices for hiring and retaining honest employees include:
a. having the applicant certify that all information on their resume is accurate. b. conducting interviews at on off-site, neutral location. c. having each company who has previously hired the applicant sign a "hold harmless agreement." d. All of the choices are recommended practices for hiring and retaining honest employees.
Cross-tabulation is the process of analyzing two or more pieces of data together
Indicate whether the statement is true or false