People, process, and technology all make up the critical mix to meet Social CRM goals. Which is the most challenging?
What will be an ideal response?
People are the most challenging because they’re the most resistant to change, and to
implement a new Social CRM program, they’re required to alter the way they do
their jobs. People are essential in all the implementation activities, from
determining business requirements to setting up the project management team, to
piloting the program and rolling it out. Without people’s buy-in, Social CRM will
never work.
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Read the first integer from the user and store it in the variable x.
What will be an ideal response?
Use the Quick Print command to open the Print dialog box
Indicate whether the statement is true or false
Which of the following tabs includes options to apply a table style to a table?
A. Table Tools Layout tab B. Table Tools Design tab C. Table Styles tab D. Insert tab
Make a judgment about whether software process improvement applies to small organizations.
What will be an ideal response?