In order to respond adequately to the content of what the client is saying, a skilled listener should:

A. Verify that the client is telling the truth
B. Provide advice to the client
C. Check the accuracy of the information he or she heard
D. Listen for changes in the facts of the story for signs of lying


C

Social Work & Human Services

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Kapp and Anderson provide an example of a consumer satisfaction survey of a family preservation program. Explain why the results were extremely positive (e.g., 98% satisfaction rate).

What will be an ideal response?

Social Work & Human Services

Until the Middle Ages people believed that mental illness was caused by the presence of _____________ in the body

a. chemicals b. evil spirits c. heredity d. natural causes

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Answer the following statement(s) true (T) or false (F)

The Federal Reserve Board attempts to regulate the business cycle through monetary policy.

Social Work & Human Services

Repeatedly hearing about the trauma that clients have experienced can result in

PTSD in the social worker.

Indicate whether the statement is true or false.

Social Work & Human Services