The process through which managers ensure that employees' activities and outputs contribute to the organization's goals is known as:
A. quality analysis.
B. administrative planning.
C. project management.
D. strategic planning.
E. performance management.
Answer: E. performance management.
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The Scottish philosopher and historian Thomas Carlyle believed that among the undistinguished masses are people of light and learning, individuals superior in power, courage, and understanding. Which of the following views is most likely reflected by Carlyle?
A. The heroic theory B. The cognitive resources theory (CRT) C. The great man theory D. The dual-process theory
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Indicate whether the statement is true or false
Identify and briefly describe each of the four As. What distinctive roles are they based on? Which role is missing? Why does it matter?
What will be an ideal response?
Answer the following statements true (T) or false (F)
1. As your listeners mull over how to respond to your questions during the speech, their participation is decreased. 2. A quote from a well-known source should be avoided in an introduction. 3. Lack of preparation is easily forgiven by the audience. 4. Adding tricks and gimmicks to your speech will ensure that the audience pays attention.