In groups that engage in constructive conflict, disagreement is not punished and low-status members are free to challenge higher-status group members
True
False
ANS: True
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A defensive communication climate is created when a speaker uses certainty rather than
__________ . a. empathy b. provisionalism c. neutrality d. strategy e . superiority.
If you see yourself as an extroverted, outgoing and involved person, this description is called your:
A. self-esteem. B. self-fulfilling prophecy. C. self-concept. D. social comparison.
Which of the following examples depicts an implicit norm?
a) As specified in the group's bylaws, members use parliamentary procedure when the group debates a motion. b) Even though members know everyone's name, they continue to wear their company-issued nametags to meetings. c) Members take their turn—in alphabetical order—taking minutes at every meeting. d) Members have learned that because meetings usually begin 15 minutes later than scheduled, they can arrive a little late. e) Members agree that no one should be allowed to consult their cell phones during a meeting without permission.
Mindfulness grows out of the decision to attend fully to another person
Indicate whether the statement is true or false