Illustrations, statistics and testimony are all examples of

a. supporting materials
b. transitions
c. testimony
d. oral citations


Answer: a

Communication & Mass Media

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In an informative speech to a group of incoming high school seniors, Tori talked about the change in her confidence level from her first year in college to her senior year. Although college seemed a long way off for her audience, they listened intently. Tori made her speech interesting by

a. telling a story that had conflict and suspense.
b. presenting information that related to their lives.
c. asking them a rhetorical question.
d. presenting information that was startling.

Communication & Mass Media

Jargon is highly specialized words that are usually understood by anyone who uses active

listening. Indicate whether the statement is true or false

Communication & Mass Media

A(n) ________ demand is a request made by one person that is perceived by the other as unjust or outside of the normal range of requests

A) irrational B) irrelevant C) annoying D) illegitimate

Communication & Mass Media

The W-curve theory suggests that:

A. sojourners experience excitement, shock, and then adaptation to "host" cultures. B. cultural adjustment is a growth process. C. people may experience cultural adjustment upon returning home. D. cultural adjustment is a long-term process of ups and downs.

Communication & Mass Media