The nurse is beginning an annual assessment of a client. The client complains that the nurse is asking too many questions and wonders why that is necessary. The best response by the nurse is:
1. "I am sorry the questions disturb you.".
2. "I will skip the questions that bother you.".
3. "I use the answers to determine what your health needs are.".
4. "I cannot help you if you do not answer me.".
3. "I use the answers to determine what your health needs are.".
Rationale:
Clients may see the health history as an intrusion. The nurse would explain the reason for the questions so the client understands why the questions are being asked. Apologizing to the client is not really appropriate, since the nurse needs information about the client. Skipping questions could cause the nurse to miss areas of client need. Telling the client that the client cannot be helped without answering the questions is true, but can be seen as a threat and would not be considered a therapeutic response.
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