The process of listening is
A) linear.
B) circular.
C) hierarchical.
D) static.
Answer: B
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Two techniques that can help you become a mindful listener are __________.
A. selection and retention B. criticism and assimilation C. mapping and note taking D. identification and description
What statement is an accurate description of effective speech delivery?
A. The audience should be able to notice your excellent delivery skills. B. Too smooth of a delivery will detract from your message. C. Effective delivery leads listeners to believe that the speaker is different from them. D. Effective delivery helps the audience remember the speech.
Norris showed a picture of a smiling baby during his talk on vaccinating toddlers. He was using _____ to appeal to the audience's emotion.
A. ethos B. pathos C. logos D. mythos
Persons socialized in high context cultures may be more inclined to resolve and manage conflict __________
A. using confrontation B. using integration C. using competition D. on the backstage E. using a mediator