Edna Wallace is a little worried concerning all the talk she has heard recently about lawsuits due to misrepresentation and breach of warranty. To help her "stay legal," her sales manager should advise her to do all of the following EXCEPT:
A. avoid making exaggerated claims about product safety.
B. thoroughly educate all customers before making a sale.
C. make claims or promises of a factual nature.
D. be accurate when describing her product's capabilities.
E. know the technical specifications of the products she sells.
Answer: C
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