Roman author Publilius Syrus wrote, "Practice is the best of all instructors." Practicing communication helps to
a. broaden our ability to work with many cultures.
b. identify issues that are not working within messages.
c. increase anxiety.
d. build peer support.
Answer: b
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In a preparation outline, main points should be
A. listed after subpoints. B. indicated by Arabic numerals. C. written in key words to jog the memory. D. positioned farthest to the left. E. stated as questions.
In response to his son's request, Dad says, "I don't care what you want. You'll do what I tell
you, when I tell you, and that's that!" Which strategies for creating a supportive climate does his outburst most likely violate? A) Solve problems rather than control others. B) Be genuine rather than manipulative. C) Empathize rather than remain detached from others. D) Describe your own feelings rather than evaluate others.
In some cases, ______ types of quotes can make you look bad as a journalist or make your source look bad.
A. direct quotes B. partial quotes C. indirect quotes D. paraphrases
Manager McCarthy has led several teams. In one, members were self-starters and ready to take full responsibility for themselves, so McCarthy provided them with what they needed and then left them alone. In another, members needed a lot of supervision and instruction, so McCarthy provided very directive leadership. McCarthy apparently believes in:
A. Transactional leadership B. Tough leadership C. Life-cycle leadership D. All of the above E. None of the above