Which describes the results from the Hawthorne effect study?

a. Performance improved in both experimental conditions.
b. Performance became worse in both experimental conditions.
c. Performance became worse only in the condition with the changed lighting.
d. Performance improved only in the condition with the changed lighting.


Answer: a. Performance improved in both experimental conditions.

Social Work & Human Services

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One avenue for macro practice on behalf of battered women is to actively lobby for stronger legislation at the national

and state level.

a. True b. False

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The likelihood that any individual 65 and over will reside in a nursing home before

death is 90%. Indicate whether the statement is true or false

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Roles are similar to norms in that they

a) Tend to make behavior predictable in a group b) Define behavior in a wide range of situations c) Tend to form early in a group d) Have little or nothing to do with norms

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After Brenda failed to respond to two invoices, Dylan terminated her treatment

When Brenda called to give his office her new address and make her next appointment, she was devastated to learn that her case had been closed. How could Dylan have avoided this situation? A. Dylan should have made more effort to obtain closure with Brenda. B. Dylan should have left the decision to terminate up to Brenda. C. Dylan should have insisted that Brenda pay the first invoice in full. D. Dylan should have considered whether to treat Brenda pro bono.

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