Negative messages, more than good news, are likely to be transmitted face-to-face
Indicate whether this statement is true or false.
Answer: F
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In _____ listening, the goal is to recognize and retain information
A. discriminative B. comprehension C. therapeutic D. critical
A speaker's words say one thing. However, his lack of eye contact, stiff body movement, and facial grimace say something entirely different, sending a negative message through the
a. mediated channel. b. auditory channel. c. objective channel. d. visual channel.
Writing for social media is now included in the "media" list for public relations communication
Indicate whether the statement is true or false
Centuries ago, humans needed other people to help them gather food and protect them if attacked. Today, we still need people to help us survive daily life. This is one of the principles of the ______.
A. relational closeness hypothesis B. cognitive valence theory C. dual process model D. affection exchange theory