Smiling while telling a humorous story ___________ your verbal message
a. accents
b. complements
c. controls
d. contradicts
Answer: b
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Interpersonal conflict occurs in all of the following situations EXCEPT
A) when people are interdependent. B) when people perceive their goals to be incompatible. C) when people perceive each other as interfering with the attainment of their own goals. D) when people have a long history of working together.
Discuss why today’s journalists need to spend time interacting with real people and identify methods of doing so both in person and in the digital realm.
What will be an ideal response?
The boomerang effect is best described as:
A. The negative outcome of a persuasive message because the speaker attempts to change the audience with a message too far from their original belief. B. A positive persuasive outcome that occurs after the audience first rejects the message and then later re-evaluates it as positive. C. The idea that what goes around comes around in communication. D. A neutral reaction to a persuasive message because the audience does not feel as though the speaker presented a good message.
Why should you repeat or rephrase questions in a Q&A session?
A) to demonstrate your critical listening skills B) to give yourself more time to think of an answer C) to demonstrate your articulation skills D) to ensure everyone can hear the question