Hollywood Hair recently introduced a new acai berry moisture shampoo. Wenling, director of new product development, has just reviewed the dismal results. It appears that her team did adequate research on the product's acceptance by consumers prior to its introduction and is confused by the outcome. Wenling should
A. step down as director.
B. fire and replace the team lead as an example to others.
C. reward her team for their effort.
D. ignore the product failure.
E. demote the team leader.
C. reward her team for their effort.
Managers should reward experimentation and support a culture that celebrates failure.
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