What are two things to note for best practices in crisis communication?

What will be an ideal response?


(1) Take a moment to pause content during a crisis. (2) Make sure to correct any false rumors or information.

Communication & Mass Media

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What trap do beginning speakers often fall into when trying to speak from a manuscript?

a. poor writing skills b. practicing too much c. reading and poor eye contact d. awkward wording

Communication & Mass Media

BMI was founded in part to avoid having to pay royalties to ASCAP

a. True b. False

Communication & Mass Media

In value argumentation, if the significance of the effect is not inherent to the fundamental nature of the value object, then measurement of the value object by the criterion is invalid.

Indicate whether the statement is true or false

Communication & Mass Media

Which of the following statements about emotional labor is NOT true?

A. Emotional labor can benefit the client. B. Emotional labor can decrease job satisfaction. C. Emotional labor can benefit the organization. D. Emotional labor can decrease turnover.

Communication & Mass Media