Which of the following describes the only instance a user will double-click while using SpringCharts?
A. Opening Patient Chart
B. Activating the SpringCharts icon on the desktop
C. Deleting patient or insurance information
D. None of these
B. Activating the SpringCharts icon on the desktop
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MRSA means
A) Muscular resistance and strength assessment B) Methicillin-resistant staphylococcus aureus C) Multiple renal and sacral D) Medial retinal system artery
What is another name for Monge’s disease?
A. high altitude cerebral edema B. high altitude pulmonary edema C. acute mountain sickness D. chronic mountain sickness
According to the CDC, a biologic agent that is easy to disseminate, has a high potential for mortality, can cause a public panic or social disruption, and requires public health preparedness is classified as a (n) ________.
Fill in the blank(s) with the appropriate word(s).
When you answer the phone, you know immediately that the caller is angry. Without identifying herself, the caller begins shouting at you that she had been told that an office visit would cost $79, but her bill was for $135. She says the office is discriminating against her by charging her more than the normal amount. How should you handle this call?
A. Talk down to the patient if she will not listen B. Listen carefully and acknowledge the patient's anger C. Interrupt the patient and ask for her name D. Promise the patient that everything will work out E. Shout that you cannot fix anything until she tells you who she is