Which is a short-term capacity management option in service operations?
A) Sell facilities
B) Lay off employees
C) Build new facilities
D) Lease more space
D) Lease more space
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Using the random order or "whim" priority rule to sequence production jobs means that supervisors or operators select whichever job they feel like running.
Answer the following statement true (T) or false (F)
One way to move from the social contact to the business contact is to thank the customer for taking time to meet with you and then review your goals for the meeting. Which of the following approaches is this?
A) product demonstration B) agenda C) social D) referral E) customer benefit
Reasons for conducting exploratory research include ________.
A. discovering differences across demographic characteristics B. discovering the cause and effect between variables C. answering the research question D. assessing competitors' actions in the marketplace E. identifying characteristics of the target market
PatientsLikeMe is a social network for people living with a wide variety of diseases and medical conditions. Which of the following is an example of how PatientsLikeMe uses crowdsourcing in its business model?
a. pharmaceutical companies provide financial backing for the site’s network resources to reduce infrastructure costs b. members enter detailed medical information themselves to reduce labor costs associated with aggregating data c. founders host monthly social events for all full-time employees to promote a sense of community across the company d. a small group of members are paid to participate in market research projects in order to adjust the site in response to members’ needs