The use by a company of its competitive advantage to achieve more advantage in surrounding markets is known as ________
A) market strategy
B) differentiation
C) leverage
D) focus
C
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What is SCM software?
Which of the following is NOT a benefit provided by a service guarantee?
A. The ability to generate meaningful and relevant feedback from customers B. A way to improve employee morale C. The ability to set clear standards for the organization D. A way to increase a customer's sense of risk E. A way to create useful feedback that can be integrated into continuous improvement efforts
Slammer is an example of which of the following?
A) virus B) worm C) Trojan horse D) botnet
Figure 7-6D: Average Annual Sales per Household of Tony's Pizza, by Age of ChildrenFigure 7-6D above shows that
A. Tony's Pizza sales to households with no children under 18 have declined from 2010 and 2013. B. Tony's Pizza sales to households with some children between the ages of 13 to 17 increased significantly over the period 2010 and 2013. C. there is not a significant enough difference between age groups that would warrant a marketing action at this time. D. Tony's Pizza unit sales to households with children between the ages of 6 to 12 decreased over the period 2010 and 2013. E. Tony's Pizza sales to single-person households have remained relatively steady from 2010 and 2013.