Faribo is a food server at a restaurant who accidentally poured coffee into his customer's soup bowl instead of his cup. What face-saving communication would you propose he try in this situation?

What will be an ideal response?


The food server could gloss over it, make a joke, offer an apology, explain, or just remove the bowl and fill up the customer's cup with coffee.

Communication & Mass Media

You might also like to view...

The U.S. Supreme Court has reviewed cases involving regulation of gambling advertisements because ______.

a. the Constitution clearly protects advertising from such regulation b. there is no substantial government interest in regulating advertising c. neighboring states differ in their regulation of the activity and its promotion d. the Court has authority over all regulation of “vice” products and activities

Communication & Mass Media

The textbook authors identi?ed six suggestions for leaders of virtual teams in the

Communication and Technology in Today's Society section of this chapter. List at least three of the six recommendations. What will be an ideal response?

Communication & Mass Media

A search which allows you to enclose phrases in quotation marks or parentheses so that it yields only those sites on which all words or the phrase appear in that order and eliminates sites that contain the words at random is known as _____.

A. a deep web search B. a Boolean search C. a database search D. a Google search

Communication & Mass Media

Describe steps the researcher can take to be sure there is enough descriptive detail to support the analysis presented in the qualitative research report.

What will be an ideal response?

Communication & Mass Media