The staff development trainer is preparing materials for a seminar on change theory in anticipation of the implementation of a new care delivery system in the organization

If the innovation-decision process is going to be used, in which order should the trainer review the stages of change?
1. The individual makes a choice to either adopt or reject the change.
2. The individual is introduced to change and begins to comprehend it.
3. The individual acts on the choice to either adopt or reject the change.
4. The individual develops a favorable or unfavorable attitude about the change.
5. The individual seeks confirmation that the choice to act or reject the change is appropriate.


Correct Answer: 2, 4, 1, 3, 5

Rogers's five steps to the diffusion of innovations, referred to as the innovation-decision process, are: (1) the individual is introduced to change and begins to comprehend it; (2) the individual develops a favorable or unfavorable attitude toward the change; (3) the person makes a choice to adopt or not to adopt the change; (4) the person acts on the choice; and (5) the individual looks for confirmation that the choice was right. If the person encounters mixed messages, the choice may be changed.

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