Listening carefully to make sure you get the patient's history correct, adhering to proper procedures, and taking appropriate safety precautions when caring for patients, are examples of:
A) patient advocacy.
B) careful delivery of service.
C) proper time management.
D) teamwork.
Answer: B
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Due to the large number of files processed in a busy office and the confusion over surnames, ________ of files is recommended
a. alphabetizing b. sorting c. cross-referencing d. labeling
What is the sole objective of the Root operation Insertion?
A) It is to implant a device. B) It is to replace a body part. C) To stop post procedural bleeding. D) To restore a body part to its normal structure.
Before putting a caller on hold, ____.
A. ask someone else in the office to take the call B. tell the caller that you have no choice C. ask the caller to state the purpose of the call D. tell the caller that you do not know how long the wait will be E. give the name of the practice and say, "Hold, please."
Medical coding is the assignment of codes to indicate the reimbursement amounts for a case
a. True b. False Indicate whether the statement is true or false