A staff nurse has experienced disagreements with one of the residents about several issues. The resident reacts to this conflict by belittling the nurse in front of colleagues. This behavior is characteristic of:
1. Competitive conflict.
2. Role conflict.
3. Perceived conflict.
4. Disruptive conflict.
4
Explanation: 1. Both parties are engaged in activities to reduce, defeat, or eliminate the opponent, which result
in irrational, unproductive behavior. Competitive conflict occurs when there is a positive
outcome for one side and a negative outcome for the opponent. The process of conflict
resolution follows a specific set of rules. Role conflict occurs when people have related
responsibilities that may overlap and are ambiguous. Perceived conflict occurs when two
parties misunderstand each other?s position and is often the result of a knowledge deficit. It
does not necessarily result in irrational behavior.
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