Two technological contingencies that influence the best type of organizational structure are:
A. dynamism and hostility.
B. organic and mechanistic.
C. variability and analyzability.
D. formalization and division of labor.
E. coordination and formalization.
C. variability and analyzability.
One technological contingency is variability—the number of exceptions to standard procedure
that tend to occur. In work processes with low variability, jobs are routine and follow standard
operating procedures. Another contingency is analyzability—the predictability or difficulty of
the required work.
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A ________ (where the target variable is clearly indicated, probably in the title, and the statistically significant positive and negative correlations are identified and separated) is suggested when presenting correlation findings
A) table B) cross-tabulation table C) lengthy discussion D) graph E) none of the above; there is no "best" communication vehicle for cross-tabulation analysis.
Buying and selling goods and services are examples of operating activities
Indicate whether the statement is true or false
______ is the percentage of times that a system or equipment is operating properly when it is needed for use.
A. Availability B. Maintainability C. Redundancy D. Reliability
Marketers define customer value as
A. selling a product regardless of whether or not it meets a customer's needs and/or wants. B. the ability to provide a product at the lowest possible price after covering all production expenses. C. the perceived benefits, both monetary and nonmonetary, that customers receive from a product compared with the cost associated with obtaining it. D. being able to sell products that generate little to no customer returns or complaints. E. providing a product or a service to a customer such that he or she will purchase that same product or service again in the future.