Which of the following items identifies the category of norms that dictates how a group operates and manages its tasks?

a) interactive norms
b) procedural norms
c) status norms
d) achievement norms
e) implicit norms


ANS: b

Communication & Mass Media

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If Dawn said that the group members in her campus organization are mutually dependent, what essential characteristic of a small group would be reflected?

A) Organization B) Motivation C) Cohesiveness D) Commitment E) Interdependence

Communication & Mass Media

Which of the following is true?

a. Communication with others and participation in society contributes to the development of the self. b. The self develops only from intrapersonal communication. c. Our sense of self becomes fixed by the time we are 2 years old. d. We are born with the concept of self.

Communication & Mass Media

When structuring a speech for a hostile audience (negative interpretation, a lot of knowledge), the speaker should:

a) move from areas of agreement to areas of disagreement. b) include a question and answer session. c) emphasize action. d) encourage audience participation and feedback.

Communication & Mass Media

On-line reader panels have become popular for evaluating reader responses to magazine content because they are a cheap way to get a sample that is representative of all readers

Indicate whether the statement is true or false

Communication & Mass Media