The margin of safety ratio is equal to:
a. Net operating income percentage / Contribution margin ratio.
b. Contribution margin / Sales.
c. Contribution margin / Net operating income.
d. Margin of safety / Fixed cost.
a
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Accumulated Other Comprehensive Income
a. is a shareholders' equity account on the balance sheet. b. reports the cumulative amounts of other comprehensive income as of the date of the balance sheet. c. equals net income on the traditional income statement plus other comprehensive income for the period. d. is both choices a and b. e. is all choices a, b, and c.
"Customer service authority" most closely refers to?
a. Determining which aspects of customer service a customer may access b. Determining how a customer may interact with customer service c. Determining how customer service decision-making authority is allocated within the firm d. Determining who within the organization may make contact with the customer
_______________________ defines ethical actions as those that maximize aggregate welfare.
Fill in the blank(s) with the appropriate word(s).
Use the direct approach to communicate bad news about your organization if the audience has already heard about the situation from another source
Indicate whether the statement is true or false