"Let me restate what I heard you say" is an example of

a. reflection.
b. active listening.
c. echoing.
d. empathy.


ANS: A

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Ivan Pavlov conducted a series of studies that led him to propose his theory of classical conditioning. In these studies Pavlov observed how a dog learned to:

a. bark when meat was presented. b. bark when meat was taken away. c. salivate to a simple stimulus such as a light. d. wake up when a bright visual stimulus (such as a light) was presented.

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It is inappropriate for schools or programs to ask families whether their child knows he or she is adopted. _________________________

Indicate whether the statement is true or false

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Visualization can help you cope with test anxiety by: a. helping you feel more confident

b. all of these choices. c. helping you feel more confident, and helping you feel more relaxed. d. giving you the chance to practice taking the test before you actually do. e. helping you feel more relaxed.

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Memory stores ____

a. the operating system and other system software that control the computer equipment b. the application software designed to carry out a specific task c. the data being processed by application programs d. the system clock interface

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