Systems that are used by firms to select the best mix of transportation services and pricing are known by which of the following?
a. TJS
b. TMS
c. TPS
d. TCS
b. TMS
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The oft-told story of the Nordstrom customer who returned a set of tires:
A) reinforces the need to maintain management control on what employees give away. B) reflects poorly on the manager since Nordstrom doesn't even sell tires. C) shows how irrational some customers are. D) illustrates positive ripple effects that can come from a service tale becoming a legend.
A pricing method based on product cost is
A) cost of goods sold pricing. B) net income pricing. C) gross margin pricing. D) inventory pricing.
Value may be increased by simultaneously increasing cost and decreasing functionality
Indicate whether the statement is true or false.
Martha is the sheriff of Junction, Texas. Alex robs a gas station on the edge of town and then evades capture. A $500 reward is offered for his capture. The following week, Martha captures Alex. Martha A) can collect the $500 reward
B) cannot collect the $500 reward because she had a preexisting duty to catch Alex. C) cannot collect the $500 reward because it is not legally sufficient consideration. D) cannot collect the $500 reward because it would be unconscionable.