Typically when people think of emotional contagion, they think of a friend whose mood can influence their own. However, research has also been done on the effects of emotional contagion in the workplace. Analyze the effects a boss’s mood might have in terms of emotional contagion.

What will be an ideal response?


A boss’s mood can have a strong impact on the productivity and morale of an office. A relaxed boss would contribute to higher morale, but if he or she is too relaxed, might also lead to lower productivity. A very stressed-out boss, however, might lead to greater stress around the office. This would lower morale and might temporarily increase productivity, but would probably have a negative effect in the long term, as stress negatively impacts employee health.

Communication & Mass Media

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A community is a group of people who think of themselves as a bonded group

Indicate whether the statement is true or false

Communication & Mass Media

All of the following are typical speaking situations in the social and ceremonial context except:

A. Presenting the Woman of the Year award B. Proposing a toast at a wedding C. Telling a joke D. Nominating a candidate E. None of these answers are correct.

Communication & Mass Media

A word that is specific and appeals to at least one of our five senses is known as a(n) _____ word

a. abstract b. concrete c. sensual d. simple

Communication & Mass Media

The theory of media that seeks to understand key psychological mechanisms underlying audience use and enjoyment of entertainment-oriented media content is:

a. audience centered theory b. neo-marxist theory c. entertainment theory d. uses and gratifications theory

Communication & Mass Media