One must be in a position of authority to possess coercive power.
Answer the following statement true (T) or false (F)
False
One need not be in a position of power to possess coercive power, as when fear of rejection by co-workers for noncompliance causes an individual to perform a requested task.
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Which one of the following does the chapter identify as a source of conflict?
A. the distribution of limited resources available within the organization B. everyone not pulling their weight C. not enough flex-time offered D. employee retention
All of the following are terms for material flow mapping except?
a. Process mapping b. Process flowcharting c. Value stream mapping d. Process value mapping
One of the reasons insurance is so expensive is due to the expense of developing, testing and verifying new drugs. This cost is passed on to consumers
Indicate whether this statement is true or false.
The duty of fair representation created by the NLRA requires that
A. a union treat all members fairly, impartially, and in good faith. B. a union must pursue any member's grievance against the employer. C. an employer, in communications with employees during a union organizing effort, must fairly represent the effects it believes a union will have on the company. D. the NLRB certify only proposed bargaining units that it thinks the union can properly represent.