The novice nurse is attempting to incorporate both verbal and nonverbal communication to her practice. What does the nurse recognize as the best definition of the purpose of verbal communication?
1. To establish and maintain relationships
2. To establish and maintain interactions
3. To communicate information about external events
4. To communicate information about internal events
Answer: 3
Explanation: Argyle hypothesized that verbal communication or spoken words communicate information about external events, whereas nonverbal communication functions to establish and maintain relationships. Interactions and internal events are not part of the definition of the purpose of verbal communication.
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