To aid in hearing for an older adult, the nurse should
a. Speak slowly with an increased pitch
b. Speak slowly in a normal tone
c. Speak loudly
d. Mouth words slowly so that the older adult can read lips
B
Increasing the volume and pitch (responses A and C) of the voice moves the voice into the high-frequency tones that are difficult for an older adult to hear. Response D is inappropriate. Older adults can hear a normally pitched, clearly articulated voice (response B).
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