In formulating an open-ended question, it helps to:

a. Include an expression such as “…a little bit more about…” or “…the larger picture…” to soften the question
b. Avoid beginning the sentence with an expression such as “Can you…?” or “Could you…?”
c. Include one of the words “how,” “why,” “what,” “when” and “where”
d. Avoid directives such as “summarize…” or “describe….”


a

Social Work & Human Services

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The most needy and most vulnerable groups of people should receive a greater

share of resources and more services in order to obtain fair opportunities.

Indicate whether the statement is true or false.

Social Work & Human Services

Basadur's eight-step model for organizational problem solving was cited in the text as an exhibit titled the Simplex System. All of the following were included except:

a. Problem finding b. Gaining acceptance c. Taking action d. Gaining acceptance e. Counseling

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Research indicates that sex differences in young children's communication styles are likely due to

A) differences in adults' responses to boys' and girls' communication attempts. B) differences in the children's race and social class. C) innate biological differences between boys and girls. D) None of the above; there are no sex differences in children's communication styles.

Social Work & Human Services

Traditional out-patient counseling, where a client sees a counselor once a week, is likely to be for the client with a serious substance abuse problem

a. appropriate b. adequate c. inadequate d. quite helpful

Social Work & Human Services