Human behavior is
a. unpredictable on a social basis.
b. not well?suited to the rational actor model.
c. often predictable in the aggregate.
d. irrational in foreign affairs.
C
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Each family system:
a. contains a number of co-existing subsystems b. carries out its functions through subsystems c. may include subsystems formed by sex, by generation, etc. d. all of the above
As Maria's case manager, Angela is responsible for coordinating a number of services. In coordinating these services, the FIRST task that Angela should complete is:
A. reviewing previous contacts with service providers. B. making referrals to agreed-upon service providers. C. delivering the agreed-upon services for Maria. D. monitoring progress toward goal and objectives.
A ______________works best when staff are highly self-motivated and need little direction.
A) directive style B) delegative style C) participative style D) organizational style
Whenever a case manager is conducting an intake interview with an individual, the physical arrangement of furniture should allow the case manager and the individual to be at right angles without tables or desks between them. This is important because:
A) ?clients cannot always be trusted, and the case manager should be able to see them. B) ?clients who have a physical disability will sometimes try to exaggerate or minimize their disability. C) ?it gives the case manager room to lean forward and touch the client if he or she is upset. D) ?it facilitates appropriate eye contact, positive body language, and equality of position.