Which of the following elements of a psychological analysis refer to the audience's concepts of right and wrong, good and bad?
a. beliefs
b. values
c. attitudes
d. feelings
b
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Answer the following statements true (T) or false (F)
1. When talkaholics take hold of a conversation, they listen mindfully. 2. People-centered listeners are unlikely to play devil’s advocate. 3. A person with an action-centered listening style is often also a second-guesser. 4. Americans’ emphasis on speaking up reflects the culture’s individualistic values. 5. Listening with empathy comes naturally to most people.
The self-serving bias is taking credit for our positive behaviors and denying responsibility for our negative behaviors.
Indicate whether the statement is true or false.
The process of strategic flexibility allows communicators to approach any and every situation using exactly the same set of behaviors.
a. true b. false
____________________, or groups within a larger culture that share its language, may use its language differently.
Fill in the blank(s) with the appropriate word(s).