Factors that can influence the success of a TQM program in a negative way include all of the following, EXCEPT _______.
A. tasks make high-skill demands on employees
B. management expectations are unrealistically high
C. middle managers are dissatisfied about loss of authority
D. workers are dissatisfied with other aspects of organizational life
E. managers wait for big, dramatic innovations
Answer: A
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Bicycle store 2Wheels wants to attract and retain customers to maximize customer profitability. What are the basic tactics it can use to manage customers that vary in loyalty, profitability, risk, and other factors?
What will be an ideal response?
Compared to Japanese companies, decisions made by U.S. companies:
a. are slower. b. are less likely to fail at implementation. c. are quicker. d. of lower quality.
Jake is cutting it close for class this morning. Right now it is 9:59:40 and the professor has been known to slam the door and lock it at 10:00:00, laughing manically at the students that are out in the hall
Jake desperately needs a soda to make it through class this morning so he stops to buy one. What will be the outcome of this decision? A) Jake will enjoy his soda out in the hall, having missed class by five seconds. B) Jake will enjoy his soda out in the hall, having missed class by one second. C) Jake will enjoy his soda while listening to a lecture having made it in the room with five seconds to spare. D) Jake will enjoy his soda while listening to a lecture having made it in the room with fourteen seconds to spare. The soda machine outside the lecture hall sees a steady stream of customers throughout the day. The machine takes 4 seconds to deliver a can of carbonated sugar water once the button is pressed and students generally know what they want from the machine - the average feeding of the machine takes two seconds. Over the course of a twelve hour lecture day, students arrive at the rate of 500 per hour.
Rich owns 60 of the 100 outstanding shares of Rainbow Corporation's stock and 80 of the 100 outstanding shares of Oz Corporation's stock. Rich's basis in his Rainbow shares is $12,000, and his basis in his Oz shares is $8,000. Rich sells 30 of his Rainbow shares to Oz Corporation for $50,000. At the end of the year of the sale, Rainbow and Oz Corporations have E&Ps of $25,000 and $40,000, respectively.a)What is the amount and character of Rich's gain or loss?b)What is Rich's basis in his remaining shares of the Rainbow and Oz stock?c)How does the sale affect the E&Ps of Rainbow and Oz Corporations?d)What basis does Oz Corporation take in the Rainbow shares it purchases?e)How would your answer to part (a) change if Rich owns only 50 shares of the 100 outstanding shares of Oz Stock?
What will be an ideal response?