Using presentational aids can hinder a speaker from becoming physically involved in a speech because
the speaker can't make hand gestures while setting up presentational aids.
Indicate whether the statement is true or false
FALSE
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Humor can be an effective way of holding our attention
Indicate whether the statement is true or false
The information in the chapter about components of conversation and skills of competent conversationalists reflect __________ conversation rules
Fill in the blank with correct word
A new spa in town decided to collect feedback on its various services such as hair cutting and styling, manicures and pedicures, and massage therapy
Management appointed one person to execute this task who aims to collect immediate and relevant results. What channel can the person adopt to complete the task? a) Face-to-face interview b) Personal written correspondence c) Telephone surveys d) E-mail correspondence
Men smile more often than women
Indicate whether this statement is true or false.