Jim is giving a speech. During his introduction, he firmly states, “I’m not nervous,” yet his hands shake and he breaks into a sweat. In this instance, Jim's verbal and nonverbal signals are __________
a. repeating
b. conflicting
c. complementing
d. substituting
ANS: b
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The advantage(s) for a team having a diverse membership is/are:
A) Members bring a richer field of ideas and experience B) Members can communicate more easily than when the group is homogeneous C) Transactions will be quicker than in homogeneous groups D) All of these choices E) None of these choices
When you "own" your feedback by using I-statements rather than you-statements, you are being ______, an important component of providing effective criticism
Fill in the blanks with correct word
A speech explaining the causes leading up to the recent
economic crisis would be a great candidate for the comparative strategy. Indicate whether the statement is true or false
Not realizing that his waitress is at the end of a nine-hour shift, Morgan believes that the waitress is slow because she is lazy. This is an example of:
a. actor-observer effect. b. external attribution. c. internal attribution. d. the blind quadrant.