The lock on a hotel door is fixed by John the Facilities Engineer at the request of Mary the Front Desk Manager prior to a guest arriving. In the system design process this would belong to which part of the flowchart?
a. physical evidence
b. onstage contact employee action
c. backstage contact employee action
d. support process
d. support process
You might also like to view...
Which of the following statements is true of test marketing?
A) The amount of test marketing needed remains constant for each new product. B) When the costs of developing and introducing the product are low, the company will have to do significant test marketing. C) Test marketing is seldom done on products that are risky. D) Test marketing is seldom done when management is not sure of the product or its marketing program. E) Test marketing costs can be high, and it takes time that may allow competitors to gain advantages.
Another name for the SPIN approach is the ________ approach.
A. interrogatory B. FAB C. need-satisfaction D. multiple-question E. stimulus-response
Forecasts can contribute to ethical decision-making in which of the following ways?
a. Ethics are not used to make forecasts. b. Ethics affect the results of the forecasting efforts. c. Ethics do not usually affect the results of the forecasting efforts. d. Ethics do not play a prominent role in forecasting.
Describe the two forms of a matrix organization and indicate the advantages of each for project management
What will be an ideal response?