A ________ is made up of the company, suppliers, distributors, and customers who partner to improve the performance of the entire system
A) value delivery network
B) horizontal channel
C) consumer base
D) product delivery network
E) product line
A
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What does customer relationship management involve?
A. Managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability. B. Analyzing and redesigning workflow within and between enterprises. C. Integrating all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprise-wide information on all business operations. D. Managing information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability.
Devaluation refers to a ______.
A. reduction in the value of a currency B. drop in market value for a company C. reduction in the price of a product D. loss of market share for a product
Fleet Feet, an online travel company, buys blocks of rooms from Grande Hotel, a hotel in Hyper City, at a wholesale rate. Fleet Feet resells the rooms to consumers at a retail rate. One recent effort by cities to collect taxes from e-commerce has focused on
a. hotels that sell blocks of rooms at wholesale rates. b. non-resident consumers who reserve rooms in in-state hotels. c. online travel companies. d. the dire financial straits of the cities during the latest recession.
Generation X refers to those born
A. from 1965 to 1977. B. from 1945 to 1964. C. from 1978 to 1994. D. since 1994. E. before 1945.