“My sister is recovering really well since her accident. It makes me so happy to see her walking again, but still so sad that she had to go through so much,” says Olivia. Olivia is expressing ______.

a. an emotional blend
b. empathy
c. schadenfreude
d. dualism


a. an emotional blend

Communication & Mass Media

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Sam has to give a speech to a group of college students

He chooses the topic of Medicare reform because the topic has recently been in the news, and he believes his audience will have some familiarity with the subject.  To his surprise, the audience seems bored by his remarks. Sam?s main problem seems to be A) he did not choose a topic that was interesting to him. B) he did not take the composition of his audience into account. C) he did not do enough research about the topic. D) he chose a topic that was too technical for his audience to understand.

Communication & Mass Media

Style flexing is the process of your team adapting to your social style

Indicate whether this statement is true or false.

Communication & Mass Media

Which of the following statements about Western cultural values and nonverbal communication is true? a. In a classic study, psychologists and social workers perceived stereotypically feminine characteristics as the standard, or norm, for healthy adults

b. Nonverbal behaviors expected of women emphasize agency. c. All of these are true. d. Western culture places higher value on agency than on communality. e. Cultural beliefs about gendered nonverbal communication are resistant to change.

Communication & Mass Media

Backchanneling cues let the speaker know that you would like to say something and take a turn as speaker

Indicate whether the statement is true or false.

Communication & Mass Media