You take a trip to Switzerland, and assuming they speak English you engage in communication with locals. What would you expect to happen?

a. They will understand your conversation because little is determined by context.
b. They will not understand you because although they speak English theirs is shaped by their culture.
c. They will not understand you because they do not use reasoning to communicate.
d. They will understand you because their understanding resides in their physical environment.


a. They will understand your conversation because little is determined by context.

Communication & Mass Media

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When a person turns the topic of conversation away from what is currently being discussed

in order to focus on themselves, the person is engaged in __________. a. sidetracking b. stage?hogging c. physiological distractions d. physical distractions e. factual distractions

Communication & Mass Media

According to the Impact / Convergence box, “Top 10 Countries with Public Wireless Locations (Hot Spots),” in 2013 the country with the most public hot spots is:

a. the United States. b. Japan. c. China. d. South Korea.

Communication & Mass Media

________ is when conflict exists between the emotions an individual genuinely feels and those required to be displayed within the organization

A) Emotional dissonance B) Emotional consonance C) Emotional imbalance D) Emotional stress

Communication & Mass Media

The term _____ refers to attributing behavior to a cause that is beyond someone’s control.

a. situational attribution b. dispositional attribution c. internal attribution d. selective attribution

Communication & Mass Media