The new nurse comes to see the nurse manager and describes situations in which the nurse feels threatened and intimidated. Which is the most appropriate response by the nurse manager?
1. ?I think you should just avoid the bully when possible.?
2. ?The situation is likely not to improve until you confront the bully yourself.?
3. ?You are new and may be misunderstanding what?s happening.?
4. ?I will immediately call the bully into the office and we will discuss it.?
2
Explanation: 1. The new nurse should confront the person doing the bullying in front of others so that person?s
behavior will be public. Avoiding the bully is okay, but delays dealing with the bullying,
which in all likelihood will get worse. The other two options are inappropriate because the
nurse being new is not the issue, and pulling the person bullying into the office makes the new
nurse into a ?tattletale? and may escalate the problem.
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