Which of the following is NOT one of the three interpersonal needs identified by William Schutz?
A. control
B. esteem
C. inclusion
D. affection
Answer: B
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A feeling of despair accompanied by the belief that one cannot escape an abusive partner is termed
A. victim syndrome. B. posttraumatic stress disorder. C. learned helplessness. D. psychological abuse.
Laura is selling a new car to a customer who has
the older model of the same car. She states, "This new model is just like your car except that is gets better gas mileage and has side airbags." Laura is primarily using which skill to make her message relevant? A. She is making her message concise. B. She is using other focused language. C. She is using familiar examples. D. She is using specific words.
All are recommendations for effective and engaging presentations EXCEPT for:
a. prepare b. cover less, not more c. if it works, don’t fix it (pages 370-371) d. spice it up
In a typical American home, television is on for about seven hours
a day. Indicate whether the statement is true or false