The two task functions performed by the questioner are __________
A. seeking ideas and seeking idea evaluation
B. collecting information and buffering primary tension
C. playing the clown and devil’s advocate
D. observe and evaluate the discussion
E. special interest pleading and seeking help
ANS: a
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A deduction that goes beyond what you know or assume to be a fact is known as __________. [p. 59, I]
a. inference b. culture c. empathy d. judgment e. expectancy violation theory
Use the following persuasive strategies when audience members agree with you:
excite audience emotions, provide a personal role model, and advocate a course of action. Indicate whether the statement is true or false
Movements of the hands, arms, or other parts of the body that express feelings are called
a. conventional gestures. b. descriptive gestures. c. indicators. d. emblems.
Although radio stations get a discount, their purchase of music to play on the air is an important source of revenue for the recording industry
Indicate whether this statement is true or false.