Susan had been planning her speech about owls for an elementary school audience. She had extensive information about their habitat, hunting habits, and prey. She showed graphic pictures of hunting owls to her audience. Many children cried and were frightened by her speech. Susan did notunderstand why. What did Susan do wrong?
a. Susan did not make any mistakes.
b. Susanfailed to know her audience.
c. Susanprocrastinated in preparing her speech.
d. Susan did not channel her nervous energy.
Answer: b. Susanfailed to know her audience.
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