Kotter suggested that management produces ______ and ______.
A. change and structure
B. vision and order
C. order and consistency
D. change and movement
C. order and consistency
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Sue is very aggressive at her job, and her coworkers complain that she often manipulates them and her boss in order to get ahead. She attempts to direct everything and everyone, regardless of the consequences to others or even the organization itself. Sue is expressing what type of need for power?
A. legitimate B. autonomous C. personal D. organizational E. institutional
When a bank run spreads from one bank to another, it is said to be
A. contagion. B. a loss of depositor's credibility. C. a loss of reserves. D. an over-run.
A party suing for breach of contract who has suffered actual losses as a result of the breach is entitled to recover ________.
A. liquidated damages B. compensatory damages C. punitive damages D. nominal damages
Which of the following installs monitoring software in addition to the regular software that a user downloads or buys?
a. Internet worm b. Bot c. Middleware d. Spyware