When developing a survey, you should consider
a. including only questions pertaining to the study.
b. asking leading and biased questions.
c. giving concise but incomplete instructions.
d. the personality of the respondents.
ANSWER: a
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According to the textbook, Starbucks provides its customers with the best
A. branding. B. customer service. C. products/services. D. price. E. availability.
What writing style is appropriate for the body of a press release?
What will be an ideal response?
In a sale on approval, there is no sale unless and until the buyer accepts the goods
Indicate whether the statement is true or false
You must announce to customers that your restaurant will no longer be open on Sundays. Which of the following uses passive-voice verbs to deliver the bad news?
A) We closed our restaurant on Sundays beginning last month. B) Because few customers dine with us on Sundays, we decided to close our restaurant on this weekday. C) Beginning last month, our restaurant was closed on Sundays. D) Management decided that it must close our restaurant on Sundays.